UCC Research/Filing Specialist

Department: Customer Service; Operations

Job Summary:

We are seeking a UCC research and UCC filing expert to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Perform online searches after determining which search engine would produce the best results 
  • Handle UCC Filings in Domestic and International jurisdictions
  • Input and manage client orders in internal system
  • Clearly communicate client's needs to other departments
  • Provide clients with UCC search and or UCC filing results and invoices
  • Troubleshoot and resolve issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving processes for searches in Domestic jurisdictions

​Qualifications:

  • Previous experience in customer service/research
  • Ability to build rapport with colleagues 
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Competent typing skills and proficiency in Microsoft Office Suite, Word, Adobe and similar computer programs

For more information, contact Christy McCullough at 800.952.5696. To apply for this position, please forward your resume to christy@clasinfo.com.